Chapter Review: chapter 10

Chapter 10
Project Communication plan.
Every project should have project communication plan: document that guides project communication.
Project Communication plan content: stakeholder communication requirement, information including: format, content and level of detail, also people who will receive the information, methods for conveying the information, frequency of communication, escalation procedure for resolving issues, a glossary of common terminology.
Short, frequent meeting are often very effective in IT projects. Stand up meeting force people to focus on what they really need to communicate.
This chapter includes various methods for improving project communications such as managing conflict, running effective meeting, using e-mail and other technologies effectively